About us

Platinum Care Solutions is part of The Platinum Care Solutions Group, alongside our sister companies Acre Care and Safe Harbour. We are the largest, independent, and award-winning care support agency on the south coast.

There are four offices in the group based in Portchester, Bognor Regis, Worthing, and Petersfield enabling us to provide care services throughout the Hampshire and West Sussex regions.

Platinum Care was established by Jo Barry in 2004 after she identified a need for high-quality, people-focused care for individuals from a diverse range of backgrounds who wished to be cared for by professionals within their own homes. That is the focus for everyone in the team, and it is achieved by working with families, friends, loved ones and the relevant authorities and organisations to ensure that our service users’ happiness, safety, and comfort are paramount.

Our mission is to support people to live independently. Whether that means in their own chair drinking from their favourite mug or within a residential setting, we put the individual first by providing bespoke care solutions according to their needs.

We have over 17 years of experience providing quality care across Hampshire, Surrey and West Sussex. Our team has assisted families throughout the South of England with a range of issues and needs. We take pride in providing a high-quality professional service that brings joy and comfort to the people we care for, as well as peace of mind for their relatives and loved ones.

We provide packages to meet your needs, which can be adapted to the individual, changing lifestyle requirements. From help with daily tasks to long-term intensive care, Platinum can help by providing the care and attention that you require. Private care benefits the individual by removing worries of long wait times, overworked carers or lack of attention. All of our staff are fully trained professionals and prepared to support you with any number of jobs that you might have for them, big or small.

The individual is placed at the heart of everything we do. Some of the main concerns that we receive from clients include worries about a potential loss of autonomy or independence, but this could not be further from the truth. Our staff can be on hand as little or as often as suits you, with our care packages designed to ensure that you can live in the way that makes you feel the most at home.

We offer a range of bespoke care services for different needs. Visit Care Services if you would like to find out more about how we can help, or you can get in touch with a member of our team directly using the contact details here. Our phone lines operate 24 hours a day (do leave a message if we don’t answer straight away, we monitor our out of office systems closely), and, allowing for covid restrictions, you can also pop down to our office at a time that best suits you. If you want a care solution then please talk to us as soon as possible, because we can help – all we do is focus on putting together a professional, reliable, high-quality care solution that is tailored to your needs.