18th November 2015
As the nights draw in and Christmas fast approaches, ensuring people are cared for in the right setting with the right level of support is crucially important.
This has been evidenced in the Right Place, Right Time, Better Transfers of Care Report issued this month by NHS Providers. The commission chair and report author, the Rt Hon Paul Burstow, is quoted as saying
“Local collaboration is key to improving transfers of care. It is also vital that patients, carers and service users are at the centre of developing personalised care that works for them.”
This is where we step in. We value the close working relationships we have with referrers of care and I’m proud of our team who work hard to respond quickly and efficiently to all of the enquiries we receive, including those we receive directly from members of the public. At the core of our work is identifying what support and level of care is required so that we can meet this need appropriately.
I think about my own grandfather, who is not as mobile as he used to be but is still fiercely independent. I know that older people want to be treated with dignity and courtesy and in a way that does not erode their confidence and these are the values at the heart of how we care for everyone. This includes those young people living with disabilities and who experience the daily frustration of being limited in what they can do. Their spirit and determination is humbling to those who have more, but take it for granted. I pay tribute to Victoria cared for by Rebecca. Although wheelchair bound all of her life, Victoria is forever smiling and Rebecca ensures that she is kept motivated with lots of activities that a young woman of her age can participate in despite being less mobile than her peers.