22nd December 2020
On behalf of our customers, The Platinum Care Solutions Group have made the donation of £500 to the charity Carers UK.
Please see the full letter here – Thank you from Carers UK 22.12.20
To The Platinum Care Solutions Group,
Thank you for your generous donation of £500 to Carers UK. Gifts from our supporters are
always greatly appreciated but are needed now more than ever during these unprecedented
New research released to mark Carers Rights Day this year shows unpaid carers save the
UK state £530 million every day of the pandemic. The research estimates that the value of
care provided by people looking after older, disabled and seriously ill loved ones stands at
£135 billion, after just eight months. Quite simply, unpaid carers are unseen and
undervalued, particularly during the Coronavirus pandemic.
Previous research by Carers UK found that the majority (81%) of carers have been taking on
more care since the start of the pandemic and nearly two thirds (63%) are worried about how
they will continue to manage over winter.
Therefore, we are calling on the Government to
provide immediate support for carers, including:
● An urgent review of the carers breaks services, ensuring those caring for more than
50 hours a week have access to a funded break
● Increasing Carer’s Allowance, currently just £67.25 a week, by £20 a week, to match
the increase made months ago to Universal Credit
You can read the full press release here.
The festive period may be particularly challenging for carers this year, but we’re still here to
Our Helpline, available on 0808 808 7777, will be open as normal from
Monday to Friday, 9am-6pm, including Christmas Day, New Year’s Eve and New Year’s
“Thank you so much. I just didn’t have a clue where to start. I can’t thank you enough!” – A
carer supported through Carers UK’s Helpline.
Once again, thank you for helping make life better for carers.
Best and safe wishes,
Director of Fundraising and Communications
21st December 2020
Office Christmas Closure
Dear Platinum Care Solutions Staff & Customers
I hope this letter finds you well, and you are getting ready for the Christmas festivities.
To allow for some quality time off for our teams over this period, we have decided to close the office for 25th December, and returning on 4th January.
Details of our opening times are below:
|Thursday 24th December||08:30 – 16:00|
|Friday 25th December||CLOSED|
|Saturday 26th December||CLOSED|
|Sunday 27th December||CLOSED|
|Monday 28th December||CLOSED|
|Tuesday 29th December||CLOSED|
|Wednesday 30th December||CLOSED|
|Thursday 31st December||CLOSED|
|Friday 1st January||CLOSED|
|Saturday 2nd January||CLOSED|
|Sunday 3rd January||CLOSED|
|Monday 4th January||08:30 – 16:30|
As always, we are available on the phone 24/7 and we continue to deliver our services during this period.
Our offices will be reopened on 4th January.
We apologise for any inconvenience this may cause to anyone, and should you have any questions in relation to this please call our central line on 02392 221505 or email firstname.lastname@example.org
Thank you for your understanding and we wish you all the best.